Get in Touch with Us
Get in Touch with Us
1. How can I reach customer support?
You can contact our customer support team via email at support-center@gozmax.com or call us at 1-800-GOZMAX. Our support team is available 24/7
2. What information should I include in my inquiry?
When contacting us, please provide your order number (if applicable), a detailed description of your inquiry or issue, and any relevant attachments (such as photos or screenshots).
3. How long does it take to get a response?
We aim to respond to all inquiries within 1-5 hours Or if you try to Contact us using ( Telegram,WhatsApp,Instagram,Skype) We usually respond directly.
4. Can I track my order status?
You can track your order by logging into your account on Gozmax.com or through the link provided in the email that includes your invoice and payment receipt. Alternatively, you can visit the order tracking page at https://gozmax.com/track-order/.
5. How do I request a return or exchange?
To request a return or exchange, please contact our customer support team with your order number and reason for the return. Our team will provide you with instructions on how to proceed.or you can check your E-mail
Or you can check the receipt confirmation email we will send you, where you will find the link: gozmax.com/return-or-exchange-product/ .
6. What should I do if I received a damaged or defective product?
If you receive a damaged or defective product, please contact us immediately with your order number and photos of the issue. We will arrange for a replacement or refund as soon as possible.
7. How do I update my contact information?
we have live chat support. you can reach us via WhatsApp,Telegram,Skype,Instagram Or By E-mail,Phone direct call for any assistance.
8. Do you offer live chat support?
Yes WE have a Live chat Via ( WhatsApp,Telegram,Skype,Instagram ) support-center@gozmax.com.
